Web Strategy
In an ever changing online world, understanding what's coming next is key to being prepared for it. At ID we're interested in what will make your business successful over time, not just for today. Incorporating our collective expertise in brand, web analytics and state of the art development platforms we guide you through the process of creating strong, memorable online experiences.
Web Strategy, Marketing, Analytics + Search
Web Design
All online experiences are not created equally. The way in which we engage with digital content has been explored in many ways from magical, immersive animations to the clean cut simple one click check-outs. Whatever the goal of a project, at ID we create meaningful connections with brands through intuitive, satisfying and easy to understand online experiences.
Web Design, Information Architecture
Web development
At ID, we craft tailored solutions that bring technology, design and business together. Using the right tools for the job is just one way we custom fit our services to the needs of your business. Developing the right project architecture is central to developing a successful, sustainable web strategy that will deliver the performance and reliability that your business can thrive on.
Application Development, Technology SelectionOur 2010 Featured Work
The All-Inclusive
ID worked with this local Williamsburg Kitchenware store to redevelop their image for the web. This included an entire makeover from brand refresh and e-commerce design to social media and print.
- Web design/development
- Lightspeed e-commerce
- Social media strategy
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The 'Two in One'
ID collaborated with M+E for this Brooklyn store's e-commerce site. Featuring two home page designs sharing one store, a blend of Wordpress and Lightspeed Web Store made for a good recipe.
- 2 site web development
- Lightspeed e-commerce
- 2 x Wordpress CMS
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Green and Clean
Determining the right solution was the first step in working with this green cleaning company. A customized CRM was the key to making a complex customer service system seem simple.
- Form development
- Application Development
- Business Consulting
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A Good Neighbor
ID worked with a State Farm Representative to create an interactive facebook application for customers to not only get in touch, but stay up to date with new services and forward referrals.
- Social Media Design
- Marketing Strategy
- Facebook development
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Email Design
ID turns tired email marketing campaigns into rich, engaging forms of communication. Regardless of the bulk email sender or email client, we can create compliant emails for any situation.
- HTML email design
- Internet Marketing
- Social Media Strategy
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A New Brand
This Swedish native and lover of all things Chocolate chose to work with ID to create a new brand identity, site, and social networking platform to promote her debut jazz fusion album.
- Brand Identity
- Web design/development
- Social media design
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New Construction
A rich web gallery presentation was created as a showcase of experience and craftsmanship for this local boat dock company. Brand identity and print collateral were a key part of this strategy.
- Brand identity
- Web design/development
- Print Design
What we do / Web Services
Web Strategy
In the rapidly evolving digital environment, making decisions and choosing a direction can be daunting. Our team will craft a strategy for the strongest possible return on investment for long term value. We study your business and customers then define the best strategy for future growth.
DESIGN + development
Your website is a consumer's first impression of your business, and we want it to be awesome. Our team of designers and developers will guide you through a journey of planning, designing, developing, testing, and deploying a site that is carefully crafted to engage your audience.
Custom applications
When an off-the-shelf solution won’t do the trick, we can help you define, design, and develop a custom web application to meet the unique needs of your business. We’re able to work with existing systems like Drupal and WordPress so there's no need to start from scratch.
E-COMMERCE
Can't make sense of SSLs and Payment Gateways? We can help. We’ve created e-commerce systems from scratch and have customized existing tools like Magento, Lightspeed Web Store/E-commerce, OS Commerce, and Shopify. The solutions are endless, but we guide you through the options.
Analytics + search
We’re analytics fanatics. We help you decide on the right solution, get it in place, and make sense of the metrics. Can your customers find you online? We can help optimize search engine results, drive more traffic, and make your business more visible to everyone.
SOCIAL MEDIA
Today, there are more ways than ever to connect and create meaningful dialogue with consumers. We integrate and develop social media platforms with your site to engage, listen and share with your consumers through Facebook, Twitter and more.
Marketing research
You have a good grip on who your audience is. You need a thriving online community to take your company to the next level. But how do you know where to invest? Let us take a close look at your business and customers to help you choose the best strategy for further engagement.
technology selection
WordPress, Joomla, or Drupal? Salesforce or SugarCRM? We’re asked questions like these every day and the answer is “it depends”. We dive into your project requirements and ask the hard questions to help you make the right choice for your business.
Who we are
Ivory chafin // INTERACTIVE producer
Drawing on experience from many different areas of design, Ivory (as in 'Digital') applies her passion for technology, design and fresh thinking to finding new ways for your business to grow in an increasingly digital world. If you have a tough project in mind, Ivory loves to get her hands on new and exciting challenges.
jamie stearns // Brand Strategist + designer
Having worked for many of the top branding agencies Jamie's skills are not just limited to creating fresh brand experiences, he's also a dab hand at herding cattle on horseback (no really, he is). A farm boy at heart, Jamie has been instrumental in creating many of the globally recognizable brands we know and love.
Sion Mccormick // web developer
The only thing Sion is more passionate about than online shopping is actually designing and creating online shopping experiences from the code up. Whether it's a new custom Wordpress site or a dazzling new Xsilva lightspeed web store, Sion will have you heading to the checkout before you can declare a doctype.
Jin Song // web application + software developer
Fluent in all types of programming languages from HTML and javascript to PHP/MySQL, Jin brings an expert eye to projects of any scale or complexity. Having worked for companies such as IBM, Jin now spends his time living in Queens, NY looking for new and exciting ways to push the boundaries of online experiences.
Get Support
Support plans
We offer dedicated support and maintenance plans for many different web needs and budgets. If you require a webmaster, frequent updates to keep site content fresh, or just want a web consultant to call on as needed, we can assist for hourly or fixed monthly rates.
Contact us about a dedicated support plan
technical ISSUES
ID clients can submit technical questions or troubleshooting inquiries to our team anytime within the 60 day period of your maintenance agreement. Just contact us via IM or email from your domain associated account. We typically respond within 24 hours.
IM or Email us with your Questions
general support
ID clients outside of the 60 day support window without a support plan should contact a project manager directly to schedule support or maintenance. Please note we have a $150 rush fee and 1 hour minimum charge for 24/7 emergency responses for your site.
Contact us for general support